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Aldi physical store

Aldi physical store

Amazon Australia online store

Amazon Australia online store

Appliances Online online store

Appliances Online online store

Betta Electrical / Betta Home Living physical store

Betta Electrical / Betta Home Living physical store

Big W physical store

Big W physical store

Bing Lee online store

Bing Lee online store

Bing Lee physical store

Bing Lee physical store

Bunnings physical store

Bunnings physical store

E&S Trading physical store

E&S Trading physical store

Harvey Norman online store

Harvey Norman online store

Harvey Norman physical store

Harvey Norman physical store

Ikea physical store

Ikea physical store

JB Hi-Fi online store

JB Hi-Fi online store

JB Hi-Fi physical store

JB Hi-Fi physical store

Kmart physical store

Kmart physical store

Kogan online store

Kogan online store

Myer online store

Myer online store

Myer physical store

Myer physical store

Officeworks online store

Officeworks online store

Officeworks physical store

Officeworks physical store

Retravision physical store

Retravision physical store

The Good Guys online store

The Good Guys online store

The Good Guys physical store

The Good Guys physical store

Winning Appliances physical store

Winning Appliances physical store

eBay Australia online store

eBay Australia online store

Type

Online store results
Physical store results

Recommended products

Recommended
Recommended
Recommended
Recommended
Recommended
Recommended

Scores

Overall score
67%
78%
86%
80%
62%
73%
78%
68%
89%
64%
70%
68%
73%
71%
64%
59%
72%
65%
69%
68%
84%
66%
73%
83%
69%
Deals, specials and discounts
74%
N/A
N/A
73%
61%
N/A
73%
55%
78%
N/A
67%
61%
N/A
71%
64%
N/A
N/A
71%
N/A
61%
78%
N/A
73%
75%
N/A
Level of details on products
N/A
72%
82%
N/A
N/A
73%
N/A
N/A
N/A
68%
N/A
N/A
73%
N/A
N/A
63%
68%
N/A
68%
N/A
N/A
70%
N/A
N/A
68%
Online customer service
N/A
56%
79%
N/A
N/A
71%
N/A
N/A
N/A
58%
N/A
N/A
70%
N/A
N/A
46%
N/A
N/A
N/A
N/A
N/A
57%
N/A
N/A
55%
Store appearance and layout
63%
N/A
N/A
72%
63%
N/A
72%
68%
87%
N/A
72%
68%
N/A
62%
60%
N/A
N/A
68%
N/A
71%
80%
N/A
72%
87%
N/A
Range of products and brands score
Value for money score
78%
75%
84%
75%
67%
77%
76%
67%
80%
65%
66%
79%
74%
71%
77%
70%
71%
66%
66%
66%
80%
74%
74%
75%
75%
Customer service score
48%
78%
84%
83%
50%
76%
80%
64%
88%
69%
72%
64%
74%
72%
50%
67%
73%
60%
71%
64%
87%
72%
73%
86%
76%
Delivery score
56%
87%
90%
81%
N/A
77%
79%
65%
89%
62%
71%
N/A
72%
73%
66%
68%
72%
N/A
68%
72%
N/A
65%
73%
86%
69%
After-sales service score
61%
67%
77%
80%
N/A
N/A
75%
77%
91%
N/A
66%
N/A
N/A
68%
68%
35%
N/A
N/A
N/A
64%
N/A
49%
68%
76%
52%
Website ease of use score
N/A
78%
84%
N/A
N/A
76%
N/A
N/A
N/A
69%
N/A
N/A
74%
N/A
N/A
67%
73%
N/A
71%
N/A
N/A
72%
N/A
N/A
76%
Payment options online score
N/A
73%
82%
N/A
N/A
77%
N/A
N/A
N/A
72%
N/A
N/A
77%
N/A
N/A
69%
75%
N/A
72%
N/A
N/A
76%
N/A
N/A
76%
Returns process online score
N/A
77%
76%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
56%

Sustainability

Shop Ethical rating
D
F
B
C
C
D
D
C
C
C
C
F
F
F
C
C
C
C
B
C
Carbon neutral
Company
Aldi
Amazon
Winning Appliances Pty Ltd
BSR Group
Woolworths Group
Bing Lee
Bing Lee
Wesfarmers
E&S Trading
Harvey Norman
Harvey Norman
Ikea
JB Hi-Fi
JB Hi-Fi
Wesfarmers
Kogan.com Ltd
Newbridge Capital
Newbridge Capital
Wesfarmers
Wesfarmers
NARTA
JB Hi-Fi
JB Hi-Fi
Winning Appliances Pty Ltd
eBay Australia